At Menvice, we believe great customer service is just as important as great products. Whether you have a question before placing an order, need assistance after your purchase, or simply want to know more about our products, we’re always happy to help.
Our team is committed to providing prompt, honest, and helpful support. Every enquiry is personally reviewed, and we’ll do our best to respond as quickly as possible.
Customer Support
If you need assistance with an existing order, shipping, returns, refunds, product information, or anything related to your shopping experience, please email us at:
General Enquiries
For business enquiries, collaborations, wholesale opportunities, media requests, partnerships, or any general questions about Menvice, please contact:
Business Address
Menvice
SCO. 41, Upper Ground Floor
Metro Plaza Citi Market
Zirakpur – 140603
Punjab, India
Business Hours
Monday to Saturday
10:30 AM – 5:00 PM (IST)
Sunday & Public Holidays
Closed
Our Commitment
We understand that shopping online is built on trust. That’s why we’re committed to providing clear communication, transparent policies, and dependable customer support throughout your shopping journey.
Whether you need help choosing the right product, have questions about your order, or require assistance after delivery, we’re here to make the process as smooth as possible.
Before You Contact Us
To help us resolve your enquiry faster, please include the following details whenever applicable:
- Your Order ID
- Full Name
- Email address used while placing the order
- A brief description of your query
- Relevant photographs or a complete unedited unboxing video for damaged, incorrect, defective, or missing item claims
Providing these details upfront helps us investigate your request and respond more efficiently.
Response Time
We aim to respond to all enquiries within one to two business days. During product launches, festive periods, or times of unusually high enquiry volumes, responses may take a little longer. We appreciate your patience and assure you that every email receives our attention.
Stay Connected
Follow Menvice on social media to discover new arrivals, product launches, style inspiration, grooming tips, home décor ideas, exclusive offers, and much more.
A Small Request
Before reaching out, we recommend visiting our Frequently Asked Questions, Shipping Policy, and Returns & Refunds Policy pages. Many common questions regarding orders, deliveries, returns, and product eligibility are answered there and may help you find the information you’re looking for more quickly.
Thank you for choosing Menvice. We appreciate your trust and look forward to assisting you whenever you need us.